Terms of Business
The following details constitute our terms and conditions:
In order to become a customer of Spacious Thinking Pty Ltd, or a user of any and all Spacious Thinking Pty Ltd services including script development, writing,
storyboarding, animatics, video production, web design, domain name registration, website hosting, graphic design and emarketing, web analytics, or logo design and branding
you must agree to the following terms and conditions:
All intellectual property rights including, but not limited to copyright, in all works, documentation, systems, materials, methodologies and processes
provided by us or created in the course of the assignment shall remain and be vested in Spacious Thinking Pty Ltd.
Existing IP owned or pre-owned by the client remains vested in the client’s domain.
All images; company logos, and proof read current text are to be provided by the client in electronic format (e.g. docx, pdf, jpg, png, bmp)
to email@example.com. This will ensure prompt and accurate development of the website. If additional images / photographs
or text are required for the development of the website the cost will be borne by the client. Additional pages can be added for a fee of $60 each.
When material is supplied to us for publishing on the web; obtaining permission to use any copyright material is the
responsibility of the client supplying the material. The owner of the website needs to obtain permission to use photographs,
graphics, music, video, and text etc. from the author, photographer or artist. We will assume that our client has obtained such permission.
Fees and Payment
Fees for the Services will be charged on the basis set out in our Letter of Engagement. For work under AUD 500 we require full payment
prior to work commencing. For work over AUD 500 we require 50% deposit prior to work commencing and the balance payable on delivery.
For large projects over several months we would set up a payment schedule as agreed by both parties.
Payment can be made by cheque (Australian bank), Paypal or direct deposit to a bank account specified by www.spaciousthinking.com website.
You agree to supply appropriate payment for the services received from Spacious Thinking Pty Ltd in advance of the time period during which such
services are provided. Monthly packages require the first month payment in full before work commences. Payment is required on the first day of the month for recurring services (SEO).
If you wish to cancel a recurring service we require at least 1 month prior to the next due payment. Once we receive your cancellation and have confirmed all necessary information with you via e-mail, we will inform you that your account has been
cancelled. At this time, your account with us has been cancelled. If you do not hear back from us or receive an e-mail confirming this cancellation,
please contact us immediately.
As a client of Spacious Thinking Pty Ltd, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time.
Spacious Thinking Pty Ltd provides a 10 day grace period from the time the invoice is due and when it must be paid. Any invoice that is overdue for 10 days and
not paid will result in a $10 late fee and/or an account suspension until the account balance has been paid in full.
Depending on the style of the project and the content requirements we may provide staged updates and work-in-progress deliveries.
Final delivery will be as per the contractual arrangements agreed on commencement of the project and will be dependant on final payment being made.
Email Setup for hosted websites
If we are supplied a list of required email addresses we will set these up and provide generic password access. It is then the client’s responsibility
to change passwords on a per-user basis. We can assist you with your email set up if required.
If required we will register the domain name on your behalf, based on your preferred names - subject to availability. The Domain will be registered in your name or business name.
If you already have a domain name and would like us to provide hosting, you will need to contact the company you registered your domain name through and change the Nameserver
settings to those we advise or provide us with the access details to manage that change.
We can provide web hosting for 12 or 24 month periods and will be charged at a competitive rate based on the period required.
All services provided by Spacious Thinking Pty Ltd may only be used for lawful purposes. The customer agrees to indemnify and hold harmless Spacious Thinking Pty Ltd
from any claims resulting from the use of our services.
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books,
photographs, or any other copyrighted work.
The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. If you believe that your
copyright or trademark is being infringed upon, please email us with the information required.
Examples of unacceptable material on all shared servers include: IRC Bots, Proxy Scripts / Anonymizers, Pirated Software / Warez, image, filedump, mirror,
or banner-ad services (similar to rapidshare, photobucket, or commercial banner ad rotation), topsites, commercial audio streaming (more than one or two streams),
Escrow, High-Yield Interest Programs (HYIP) or related sites, Investment sites (FOREX, egold exchange), sale of any controlled substance without prior proof of
appropriate permit(s), AutoSurf sites, Bank Debentures, Bank Debenture Trading Programs, Prime Banks Programs, lottery sites, muds / rpg"s, hate sites,
hacker focused sites/archives/programs, or sites promoting illegal activities, IP Scanners, Brute Force Programs, Mail Bombers and Spam Scripts and any form of gambling content.
Forums and or websites that distribute or link to warez content are prohibited.
Potential harm to minors is strictly forbidden, including but not limited to child pornography or content perceived to be child pornography. Any site found to host
child pornography or linking to child pornography will be suspended immediately without notice.
It is your responsibility to ensure that you use a secure password. If a weak password is used, your account may be suspended until you agree to use a more secure password.
Audits may be done to prevent weak passwords from being used. If an audit is performed, and your password is found to be weak, we will notify you and allow time for you
to change/update your password.
We take a zero tolerance stance against sending of unsolicited e-mail, bulk emailing, and spam. "Safe lists" and "double opt-in" will be treated as spam.
Any user who sends out spam will have their account terminated with or without notice.
Spacious Thinking Pty Ltd shall not be responsible for any damages your business may suffer. Spacious Thinking Pty Ltd makes no warranties of any kind, expressed or implied for services we provide.
www.spaciousthinking.com disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery,
and any and all service interruptions.